GET ONLINE QUOTE

Frequently Asked Questions

General Questions

Here are some of the latest House Cleaning tipping trends in the Seattle area. Tips for regularly scheduled cleaning services like weekly, bi-weekly, or monthly range from $10 to $20 per Cleaning. Cleaning projects that are more effort and time-intensive, like deep or Spring Cleaning, are tipping about 20 percent of the total cleaning project cost ($40 to $200).

We observed that tipping or small gifts to your Cleaner goes a long way in job satisfaction, dedication, and simply being noticed and appreciated.

To find out much more about tipping your house cleaner visit this article.

Deep Cleaning is very detailed and covers a wide range of areas in your home. Every room and areas of your home (excluding garages) gets extra scrub. To view a sample of the Deep Cleaning or Spring Cleaning checklist, click here.

Cleaning technicians truly appreciate your efforts to make yourself available by showing around your home and answering any home-related questions.

Most homeowners who work from home leave to run errands or simply walk in the park to avoid the vacuum noise or be out of the way to give the space to the Cleaner.

After your project is accepted, we finalize the logistics; you will receive a personalized email with your specific project's hourly estimate. Every cleaning technician works at different speeds.

Morning cleaning sessions usually start from 7 am to 9 am.

The afternoon cleaning session begins from 12 pm to 1 pm.

Usually, Cleaning technicians do not accept projects beyond 6 pm.

Suppose we can cluster multiple service appointments in the same neighborhood, yes! Managing transportation and setup time reduces the cost significantly. Please let us know if you have a neighbor interested in the service.

Your Cleaning technician takes unprecedented, over-and-above efforts to ensure safety for you and your belongings and protect your privacy during and after our relationship.

You can skip your regularly scheduled cleaning by informing 48 hours before the agreed schedule.

Yes. Cleaning professionals seek and find many long lasting working relationships via our platform.

Albeit, sometimes life can get in the way. No worries, we will introduce you to a fantastic few substitute Cleaning technicians!

Some of the Cleaning technicians accept weekend projects scheduled far in advance for an additional cost.

Ideally, pets should be crated during the cleaning project. But, if your pet is "roaming free" during the cleaning, please let your cleaner know about specific instructions. Cleaning technicians can not be held responsible for pets escaping from home.

Absolutely! If you're not happy with any areas we have cleaned, call the office within 24 hours, and we will help your Cleaner arrange to come back and complete the work free of charge.

The cleaning technicians must be allowed to come back into the home within one business day. Please note that our arrangement does not offer cash refunds or money off the Cleaning project.

Showers and tubs can accumulate lime, calcium, and soap scum. It will be cleaned as much as a non-toxic cleaning solution, and reasonable scrubbing efforts allow it.

Mold and mildew are organic and will grow deep into and behind grout or caulk. To prevent costly repairs of regrouting and re-caulking builders recommend that tile grout and caulking be resealed at least once per year. Green or conventional cleaning products will minimize surface stains but will not eliminate them. Tile installers recommend maintaining your mineral and lime with acid removers twice yearly.

Scrubbing with a grout brush around each tile is time-consuming. For homes with extensive tile work in showers and bathrooms, more frequent "deep cleanings" of these areas may be recommended.

Contact us for a list of trusted companies specializing in grout resealing, caulking replacement, shower glass mineral build-up, and calcium removal services.

Most commonly, the technician can't access your home. You are responsible for providing cleaning technicians access/entry to your home.

Your project presents unsafe and uncomfortable conditions, such as; pests (roaches, fleas, rats, mice, bed bugs, etc.), needles, illegal drugs or items, or easily accessible firearms.

Yes, only when you provide them to the Cleaning technicians accompanied by clear usage instructions.

Having a copy of the keys is preferred. It allows Cleaning tech for more start time flexibility to access your home, especially when traveling during peak hours or unforeseen road closures or detours.

  • Deep Cleaning is required every once a year, usually performed in Spring (hence the name "Spring Cleaning"). Before starting the regularly scheduled maintenance cleaning service, it allows your cleaning technician to set the cleanliness benchmark to maintain the home regularly. It enhances quality consistency and saves money in the long run.
  • Deep Cleaning is also used as a complimentary cleaning popular with families that have time to clean their homes by themselves.

For best efficiency and value, residential homes should be unfurnished without personal belongings. This clean is intended to turn the home someone once lived in into its original state and ready for new homeowners.

In essence, Move Out or Move In Cleaning is as extensive as Deep Cleaning with a few additional extras. Move-In Move Out extras include: inside the oven, inside the fridge, inside cabinets, inside windows.

Initial Deep Cleaning allows your Cleaning professional to clean every nook and cranny or take care of those long-neglected corners using our cleanliness standards and sets a benchmark for the look and feel of a clean home. This comes in handy for ongoing regularly scheduled weekly, bi-weekly, or monthly maintenance cleanings.

On rare occasions, it does happen. Please don't stay silent. We want to hear every detail about what went wrong. We will go above and beyond to remedy the situation to your satisfaction at no additional cost. Please let us know here, call or email us.

A complex calculation is involved in estimating costs and time when getting a quote online. Make sure you provide accurate information about the size of your home, including bathroom and bedroom count, number of residents, and pets.

We understand that mostly, people often tend to underestimate the cleanliness rating. Just be honest, don't cut corners, and we will serve you well.

Every project and home is unique. To provide the most accurate cleaning quote, the program uses multitudes of data points in calculations.

The "Self Cleaning Rating," allows to estimate better Cleaner qualification and experience needed for the cleaning project and the time it may take to clean. Not to mention a few other calculations that influence the time and costs, such as the house's age, surfaces, etc.

Hey, accidental damage or breakage does happen. The cleaning technician will try to be the first one to inform you about it. Just know all technicians are insured and go above and beyond to repair, replace or reimburse for the damage.

Unexpected and short-notice cancellations can be challenging to manage and often result in unfilled appointment slots, leading to significant downtime for the cleaners and negatively impacting their income.

To promote fairness and ensure sustainable service, cancellations made within 72 hours of your scheduled booking will incur a full-service fee.

Only the main entrance and patio glass doors are cleaned from the exterior side.

There is no charge for rescheduling as long as it is done before 72 hours of your original booking.

To ensure we have availability for your new desired date, immediately let us know once there is a change of plans from your end. See our Policies & Guarantees page for more information on this.

FAQ – Change Sheets

Professional house cleaning companies often offer sheet changing as an add-on for recurring or deep cleaning visits. This service provides freshly made beds using clean linens provided by the homeowner, adding a touch of comfort and luxury to every cleaning.

This service is ideal for anyone who enjoys the comfort of a freshly made bed as part of regular house cleaning. Families with multiple bedrooms, individuals with back or mobility limitations, and busy professionals who appreciate a hotel-like touch at home often find this add-on especially helpful.

Clean sheets should be left on each bed or in an agreed-upon spot before the cleaning visit. Beds will be stripped, and the fresh linens will be placed neatly on the bed.

Yes. This service is often paired with Linens & Towels Laundry, where used bedding is washed, dried, and placed back on the beds during the same visit for a complete refresh.

FAQ – Linens & Towels Laundry

Many professional home cleaning services in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer linens and towels laundry as an add-on to regular house cleaning. This convenient service ensures your linens and towels are freshly washed and dried during the same visit, saving time and keeping your home feeling clean and comfortable.

This add-on provides a single wash and dry cycle for linens and towels, saving time during cleaning. It's especially helpful for busy households, frequent travelers, or after hosting guests. Fresh towels and linens enhance comfort and keep your home feeling inviting.

One complete wash and dry cycle for linens and towels only. Laundry detergents and machine settings are selected to ensure thorough cleaning and freshness. This service does not include personal clothing or delicate fabric care.

For best results, place all bed linens and towels together in one area — such as a laundry basket or on the laundry room floor — before the visit. Keeping everything in one place ensures the wash and dry cycle runs efficiently.

Yes. This service is often paired with Bed Sheet Change, where beds are stripped, linens are washed, dried, and placed back on the beds during the same visit for a completely refreshed result.

FAQ – Fold Clothes

Many home cleaning companies in the greater Seattle area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer laundry folding as an optional add-on. This convenient service ensures clothes are neatly folded during the cleaning visit, saving time and keeping your home organized. Most importantly giving you an upper hand in home management.

Folding personal laundry if very populare service. It is time-consuming, and this service ensures one dryer load of adult and children's clothing is neatly folded during the cleaning visit. It's especially appreciated by busy parents, professionals, or anyone who enjoys having ready-to-put-away folded clothes.

Clothes should be placed in an agreed-upon spot — such as a laundry basket, master bed, living room couch, or inside the dryer. This location should remain consistent so the items can be easily found and folded.

Because every household organizes clothing differently, folded items are not placed into drawers or closets. Folded clothes are neatly sorted and left in the designated spot (typically the master bed or living room couch) so they can be easily moved and organized.

Due to time limitations, up to two dryer loads of clothing can be folded per visit. Additional loads may require scheduling extra time or adding another service.

Folding of adult and children's clothing for up to two dryer loads. This service does not include sorting by family member, putting clothes away, or folding bedding or towels unless arranged separately.

FAQ – Inside Fridge Cleaning

Many professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer inside fridge cleaning as an optional add-on. This service helps homeowners keep their refrigerator fresh, sanitized, and free of spills or odors without spending extra time on deep cleaning.

Cleaning the inside of a refrigerator is a tedious and time-consuming task. Adding this service ensures all interior surfaces are scrubbed and sanitized, helping maintain a consistently clean and odor-free fridge between regular cleaning visits.

All shelves, drawers, and interior surfaces are thoroughly cleaned and wiped down. The refrigerator's exterior is also cleaned and polished. For best results, remove expired or unwanted food items before the visit so all areas can be cleaned effectively. The freezer section is not included.

Inside Fridge Cleaning can be performed during any of your regularly scheduled weekly, biweekly, or monthly cleaning services. Routine cleaning helps prevent residue buildup and maintains a hygienic, fresh-smelling food storage environment.

FAQ – Inside Oven Cleaning

Many professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer inside oven cleaning as an optional add-on. This service helps restore your oven's appearance, eliminate odors, and keep your kitchen fresh without the hassle of tackling tough grease and baked-on food.

Over time, ovens accumulate grease, burnt spills, and food residue that regular cleaning doesn't remove. These buildups can cause unpleasant burnt smells, smoke, and even affect food flavor. A professional oven cleaning helps prevent these issues, restoring a like-new finish and improving oven performance — ideal for regular maintenance or before holidays and special occasions.

The oven interior is thoroughly scrubbed and degreased to remove baked-on food and grease buildup, leaving a refreshed, like-new surface. This is the only service where non-toxic degreasers are not used due to the high-heat environment, but all cleaning residues are carefully and completely wiped away.

After the cleaning is complete, preheat the oven to 400°F (204°C) for about 5 minutes to evaporate any remaining moisture or faint cleaning odors and ensure the best baking results.

FAQ – Glass Shower Cleaning

Many professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer glass shower cleaning as an optional add-on. This service helps keep shower glass bright, streak-free, and free from soap residue or mineral buildup, saving time and preserving the beauty of your bathroom.

Not all homes have glass shower doors, which is why this service is offered as an add-on. Glass surfaces need extra care and effort to remove soap scum, water spots, and mineral buildup. Regular detailing prevents residue from dulling the glass, keeping it crystal-clear and polished between cleanings.

This is a common issue in the Pacific Northwest, where much of our water comes from the mineral-rich reservoirs of the Cascade Mountains. Hard water deposits can bond to glass over time, making stains difficult to remove with standard cleaning. When this occurs, professional glass restoration may be needed. While not part of regular house cleaning, trusted local specialists can be recommended to return your shower glass to a spotless, like-new finish.

FAQ – Mailbox Check

Not many professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer mailbox check services as an optional add-on. This convenient service ensures that mail and small packages are collected and brought safely inside during each scheduled cleaning visit.

Mail is collected from your home mailbox and placed inside. If packages are found near your entrance or garage doors, they'll also be brought indoors on the day of service. This service is especially helpful for households that receive frequent deliveries, for those who travel often, or for anyone recovering from surgery who prefers to minimize outdoor trips.

Mail and package collection occurs on the same day as your scheduled cleaning — whether weekly, biweekly, or monthly — depending on your chosen cleaning frequency and how often you typically receive mail.

With most communication now digital, physical mail and deliveries can pile up unnoticed. This service provides peace of mind by ensuring letters, parcels, and small packages are safely brought indoors while you're away or busy, helping keep your entry area tidy, organized, and secure.

FAQ – Garage Floor Cleaning

Only a few professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer garage floor cleaning as an optional add-on. This service helps maintain a clean, dust-free entryway and prevents dirt and leaves from being tracked into the home.

The floor is swept or blown clear of dust, leaves, and light debris. This simple refresh helps keep the space tidy and well-maintained.

Pricing is based on one parking spot. If your garage fits two or more cars, select how many spots you'd like cleaned. For example, if one side is used for storage, you may choose one spot since only that area is accessible for cleaning.

Yes. The garage must be fully accessible — no parked cars or large stored items blocking the floor area.

This add-on focuses only on sweeping or blowing the garage floor. It does not include dusting shelves, removing cobwebs, washing walls, or organizing stored items.

Many homeowners add this service to every cleaning visit — weekly, bi-weekly, or monthly — to keep the garage consistently clean. Regular maintenance helps reduce tracked-in dirt and slows down cobweb and dust buildup.

No. Garage Floor Cleaning removes only dust, leaves, and debris. Oil or grease stains require specialized cleaning products or treatment not included in regular house cleaning services.

Although it's a surprisingly popular request, many cleaning companies avoid offering garage maintenance due to the unique challenges of each garage — varying clutter levels, undefined cleaning scope, injury risks, and inconsistent cleanliness standards. To avoid disappointing customers, most companies choose not to include basic garage sweeping or blowing in their standard house-cleaning routines.

FAQ – Patio & Balcony Clean

Only a handful of professional home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer light patio and balcony cleaning as an add-on service. It's designed to keep outdoor living spaces free of dust, leaves, and pollen, making them clean, inviting, and ready for use.

Outdoor areas are swept or blown clean of dust, pollen, and leaves using simple tools such as a broom or blower. It's a light surface cleaning that helps maintain tidy, welcoming spaces without the need for heavy-duty equipment or water pressure systems.

No. Patio & Balcony Clean focuses solely on clearing loose debris from surfaces. It does not include trimming plants, pulling weeds, washing furniture, or other landscaping tasks.

Regular upkeep helps maintain clean, functional outdoor areas, reduces pollen and dirt tracked inside, and keeps patios or balconies ready for relaxation, entertaining, or simply enjoying fresh air. In the Pacific Northwest, where pollen and leaf buildup are common, light routine cleaning goes a long way in maintaining outdoor comfort.

Patio & Balcony Clean is offered year-round, but it's most popular between May and October, when outdoor spaces are used more often and pollen levels are at their peak.

FAQ – Outdoor Furniture Care

A limited number of home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer outdoor furniture care as an add-on service. This service keeps your patio and deck furniture fresh, clean, and ready for use throughout the year.

Chair cushions are vacuumed, and tables, armrests, and frames are wiped clean of dust, pollen, and insects. The service focuses on maintaining a fresh, comfortable appearance for your outdoor furniture without deep washing or pressure cleaning.

Outdoor furniture collects dust, pollen, and debris quickly — especially in the Pacific Northwest, where spring pollen and fall moisture accelerate buildup. Regular cleaning helps extend the life of your furniture, prevents staining, and ensures your outdoor spaces are always guest-ready.

Maintenance-level Outdoor Furniture Care includes only wiping down hard and soft surfaces using a damp microfiber cloth and mild soap. Spot cleaning of stains or full cushion shampooing is recommended at least once per year.

For deep cleaning, we highly recommend D.A. Burns — a reputable Seattle and Eastside company specializing in indoor and outdoor rug and furniture steam cleaning and shampooing.

Outdoor Furniture Care is available year-round but is most popular between May and October, when outdoor living areas are most frequently used. Many clients schedule it alongside Patio & Balcony Cleaning for a complete seasonal refresh.

FAQ – Trash to Bin

Only a few home cleaning companies in the Seattle metro area — including Bellevue, Kirkland, Sammamish, Issaquah, and Bothell — offer Trash to Bin as an optional add-on. This service ensures that all household trash and recycling are collected and taken to exterior bins or dumpsters, saving time and effort while keeping your home clean and fresh.

This service ensures all household trash and recycling are gathered and taken to exterior bins or dumpsters outside the home. All broken-down cardboard boxes are treated as ready for recycling and placed in recycling bins. Bagged trash is disposed of as-is — not opened or resorted — maintaining hygiene and efficiency.

You may benefit from this add-on if your garbage bins or dumpsters are located outside your home, building, or community enclosure. Homes and townhomes with bins located inside garages do not need this service, as trash and recycling are already managed as part of routine house cleaning.

Moving trash and recycling to outdoor bins is already included in regular cleaning services when bins are located inside the garage — common in many homes and townhomes. However, many Seattle-area homeowners prefer to handle outdoor waste themselves due to factors like limited bin access, strict recycling and composting rules, or simply personal preference.

If you opt out of the Trash to Bin add-on, trash and recycling will be collected and left neatly inside the garage or just outside the front door. If your bins are located inside the garage, this add-on isn't needed — the garbage and recycling will be handled as part of your standard house cleaning service.

Trash to Bin is especially helpful for homes where bins or dumpsters are far from the house, or for clients who travel frequently, have mobility limitations, or prefer not to handle outdoor waste disposal themselves. It's also convenient after events or during periods of heavier waste accumulation.

FAQ – Wash Dishes

Some Seattle area professional cleaning companies, offer dishwashing as an optional add-on to regular house cleaning. This ensures the kitchen is left clean and free of dirty dishes — the dishwasher is loaded and started, and any remaining dishes in the sink (up to 2 pots and 2 pans) are washed by hand and placed neatly on the countertop.

Multiple nationwide surveys rank dishwashing among the most disliked household chores — alongside laundry and bathroom cleaning. It's often seen as messy, repetitive, and time-consuming. That's why many homeowners love adding dishwashing to their cleaning service — it saves time, eliminates a dreaded task, and ensures a spotless, ready-to-use kitchen every time.

This add-on keeps the kitchen fully clean and clutter-free. The dishwasher is loaded and started, and any remaining dishes in the sink — including up to 2 pots and 2 pans — are hand-washed and placed neatly on the countertop. It's an easy way to come home to a completely refreshed kitchen.

The goal is to leave a fully loaded dishwasher ready with clean dishes for you to organize later. Any additional dishes that don't fit — up to one sink full — are hand-washed and placed on the clean countertop.

The dishwasher will be started with the dishes already inside. Remaining dishes (no more than one sink full) will be hand-washed and placed on the countertop. Hand-washing includes up to 2 pots and 2 pans.

Because kitchen layouts and counter space vary, clean dishes may either be left in the dishwasher or neatly placed on the countertop. Sink dishes may then be hand-washed or loaded into the dishwasher once it's been cleared, and the wash cycle will be started.

No. Since every home has unique organization preferences, this service covers loading, running, and hand-washing only. Clean dishes are left in the dishwasher or arranged neatly on the countertop for you to put away.

This service includes standard dishes and cookware as described (up to 2 pots and 2 pans). Delicate glassware, fine china, cast iron, or other specialty cookware will only be cleaned if agreed upon in advance.

FAQ – Baseboard Dust & Wipe

Our Baseboard Dust & Wipe service includes carefully wiping all accessible baseboards by hand using a damp microfiber cloth. This process removes dust, pet hair, and buildup without damaging paint or finishes. We use gentle, non-abrasive cleaning solutions to restore your baseboards' original, crisp look.

Baseboards naturally collect dust, pet hair, and debris as air circulates and cleaning activities stir particles around the room. Because they sit at floor level, they also catch scuffs from shoes, vacuums, and furniture. Over time, buildup can dull their appearance — especially in homes with pets or high foot traffic.

We recommend cleaning baseboards at least once or twice a year to prevent dust accumulation and discoloration. In homes with pets or allergies, cleaning every few months keeps your space fresher and prevents the need for repainting or touch-ups later.

Baseboards are a high-visibility accent feature in every room. Even when the rest of the home is spotless, dirty or dusty baseboards can catch the eye for all the wrong reasons. Keeping them clean helps your walls look freshly painted and your entire home feel more polished and well cared for.

Light scuffs and dirt can often be removed with our gentle microfiber wipe-down. However, deep scuffs, dents, or paint damage from vacuums or furniture may not be fully removable with standard cleaning. In these cases, we'll let you know if touch-up painting or minor repairs are recommended.

We safely clean painted, wooden, and vinyl baseboards, using appropriate products for each surface. We avoid excess moisture to protect the paint and wall materials, ensuring a streak-free finish.

Baseboards aren't just decorative — they serve a functional purpose. Historically, baseboards were designed as the first line of defense to protect walls from mops, vacuums, and daily wear. They also cover the natural gap between the floor and wall and allow flooring materials to expand and contract with temperature changes.

No. We use soft microfiber cloths and mild, pH-balanced cleaners to gently lift dust without stripping or dulling paint. However, if your baseboards have chipping paint or pre-existing damage, we'll avoid those areas or use extra caution.

Absolutely! Baseboard Dust & Wipe can be added to any general cleaning, deep cleaning, or post-remodel service. It's a quick way to elevate the overall look of your home with minimal extra time or cost.

If your baseboards have deep stains, paint chips, or dents, cleaning may not fully restore their appearance. In such cases, a light sanding and touch-up paint may be the best solution. We'll always be transparent about what cleaning can and cannot achieve.

Endorsed Green Cleaning Brands